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SHIPPING QUESTIONS
DO YOU SHIP YOUR PUPPIES?
YES, most of our puppies are air shipped to their new puppy parents.
HOW MUCH DO YOU CHARGE FOR AIR SHIPPING?
Generally, we charge $295 for our Boxer puppies. These are some of the lowest shipping charges on the Internet and only cover our cost to ship the puppy. The above shipping price quotes are for Continental and Midwest Airlines, and only apply to major Airports. Any other airlines, or minor airports will require us to get an exact quote from the airlines.
IS THERE EVER UNEXPECTED COSTS FOR SHIPPING A PUPPY?
Yes, sometimes, but very rarely in unexpected circumstances there are costs that we were unaware of at the time the buyer is originally charged his/her shipping fee. Such as but not limited to: day kenneling w/ a Certified / Licensed Boarding Kennel on a layover flight longer than 4 hours, extra airfare charges for a puppy that might fall into a higher weight class than originally thought etc,. The buyer is responsible for all shipping expenses related to the cost of shipping his/her puppy to them. Payment of these charges is required before any puppy is shipped from our home!
IS AIR SHIPPING A PUPPY SAFE?
Air shipping is totally safe for the puppy, and we have never experienced any problems with the Airlines. The puppies fly in pressurized cabins that are heated in the winter, and cooled in the summer. However, should your puppy need to be Air shipped we are not responsible nor liable for anything that might happen in transit. See the next question...
DO YOU INSURE YOUR PUPPIES WHEN THEY ARE SHIPPED?
YES, We purchase flight insurance on your behalf, to ensure that your puppy will be financially protected in transit. In the unlikely event that something would happen. As I said we have never had any problems shipping our puppies.
WOULD YOU EVER SHIP A SICK PUPPY?
NEVER, the airlines require us to have all our puppies that are scheduled to fly inspected and certified healthy to fly by a licensed Veterinarian. Every puppy is required to have a clean Veterinarian Certificate of Health in order to fly.
WHAT IS INCLUDED IN THE COST OF SHIPPING?
The cost of shipping the puppy to you, the cost of flight insurance, a brand new puppy kennel that is yours to keep, a food/water dish, and the cost of the Veterinary Certificate of Health which is required by the airlines to ship any live animal.
CAN WE PICK UP OUR PUPPY LOCALLY FROM YOU?
ABSOLUTELY! We always enjoy meeting new puppy parents, and everyone is welcome to pick up their puppies whether they live here locally, are in the area, or are willing to make the trip. Regardless, the trip will definitely be worth it!!!
WHEN WILL WE RECEIVE OUR PUPPIES PAPERWORK?
Should we need to Air ship your puppy to you; The Registration Papers, Veterinary Certificate of Health, Shot & Medical Record, Vaccination Schedule, Sales Receipt, and The Sales Agreement will accompany the puppy on the Airlines in the packing slip. We verify that the paperwork is taped to the pet taxi. So please do not leave the airport without verifying that you have your paperwork.
Should you decide to pick your puppy up locally from us, you will receive all the necessary required paper work at the time of pick up.
HOW OFTEN DO YOU SHIP YOUR PUPPIES?
We live over two hours from the airport, so to cut down on costs, we make two scheduled airport delivery trips per month. Your puppy will be delivered to the airport for shipping during one of these scheduled trips. This trip is included and covered financially in the amount that your were charged for shipping.
DO YOU MAKE ANY SPECIAL AIRPORT TRIPS?
YES, special airport trips can be arranged for a fee of $125. Special airport trips can be made in the event that you would like your puppy shipped sooner than a scheduled airport run, or if you need, or would like your puppy shipped on any other day than the two scheduled airport trips. This is of course providing that your puppy has been cleared by our vet and is ready to be shipped. This fee covers costs only i.e., fuel, automotive wear, and a 5 hour drive round trip, and is due to the fact that we live over two hours away from the Kansas City Airport.
ACES
Gold Star Boxers
FAQ
PUPPY QUESTIONS
I SEE A PUPPY I LIKE, WHAT NEXT?
The next thing to do would be to contact us by email by clicking the envelope above, or call us at 660-734-0329. Inform us of the puppy you are interested in. We will then send you additional pictures of that puppy, and their parents along with a confirmation email with additional information. From there should you decide to make this puppy a part of your home, contact us again and we will make deposit or payment arrangements. IT'S THAT SIMPLE!!!
WHEN ARE YOUR PUPPIES READY FOR THEIR NEW HOMES?
Generally, a puppy is ready for their new home at 8 weeks of age. However, there is always exceptions, and NO puppy shall leave our care until the puppy is at least eight weeks old. Puppies shall be kept longer at our discretion or our Veterinarian's recommendations depending on the size and weight of the puppy at eight weeks of age. Smaller than average puppies are typically kept until 10 weeks of age.
ARE YOUR PUPPIES REGISTERED?
YES, all of our puppies here at ACES Gold Star Boxers are purebred, unless otherwise noted, and come with AKC Registration Papers. All of our Boxers are registered with AKC, unless otherwise noted.
DO YOUR PUPPIES COME WITH LIMITED OR FULL AKC REGISTRATION?
It is our standard practice that all of our puppies will be sold with AKC Limited Registration. However, Full AKC Registration rights will be granted to approved homes at an additional charge.
DO YOU GIVE YOUR PUPPIES SHOTS?
YES, at ACES Gold Star Boxers all of our puppies are up to date on puppy shots according to the age of the puppy as per our Veterinarian recommendations. Normally, an 8 week old puppy will have one 5-way shot (parvo, distemper, parainfluenza, adeno-virus II). A 12 week old puppy would normally have two 5-way shots along with a rabies shot. The shots given your puppy will be marked on the Shot & Medical Record that comes with each puppy.
DO YOU DE-WORM YOUR PUPPIES?
YES, with ACES Gold Star Boxers every puppy is wormed with 3 Pyrantel wormings at 2, 4, & 6 weeks old along with a Panacur worming for 3 consecutive days right before they leave our home.
DO YOUR PUPPIES COME WITH A SHOT/HEALTH RECORD?
YES, at ACES Gold Star Boxers every puppy comes with a Shot & Medical Record. The shots, wormings, and all the medical issues, or procedures will be marked on this record. We recommend that you show the Shot & Medical Record to a licensed Veterinarian of your choice and follow his/her recommendations and guidelines.
DO YOUR PUPPIES COME WITH A VACCINATION SCHEDULE?
YES, every puppy will come with a Vaccination Schedule. We recommend that you show the Vaccination Schedule to a licensed Veterinarian of your choice and follow his/her recommendations and guidelines. The Vaccination Schedule will be marked on the Shot & Medical Record.
WHAT ABOUT VET CHECKS?
YES, all of our puppies will be inspected by up to 2 different licensed Veterinarians to ensure health and come with a Veterinarian Certificate of Health.
DO YOUR PUPPIES COME WITH A VET CERTIFICATE OF HEALTH?
YES, every puppy comes with a Veterinarian Certificate of Health.
DO YOU OFFER A HEALTH GUARANTEE?
YES, all of our puppies here at ACES Gold Star Boxers come with a 72 hour Health Guarantee. Every new puppy buyer shall have 72 hours from the time they receive their puppy to have him/her examined by their Veterinarian. Please refer to the ACES Sale Agreement Page & the Helpful Information Page for more information about our 72 hour Health Guarantee.
IS THERE AN AGREEMENT THAT WE NEED TO SIGN?
YES, all puppy transactions are accompanied with a signed Sale Agreement by all the parties involved. Normally, the Sale Agreement is faxed to the buyer, read, signed and faxed back to us. In the event that you do not own, or cannot use a fax machine, we can figure out some other way to get the Sale Agreement to you. The Sale Agreement can be viewed and read on the ACES Sale Agreement page.
DO YOU SELL QUALITY PUPPIES?
YES, as you can see from pictures of our puppies all over our Website, we raise very nice quality gorgeous looking puppies! We have very gorgeous adult dogs with thorough Champion Bloodlines. Unless otherwise noted, all of our puppies are sold as pet quality only. This does not mean that none of our puppies are show quality, only that we make no such guarantees.
DO YOU GUARANTEE FITNESS FOR BREEDING?
NO, we do not guarantee fitness for breeding. This does not mean that none of our puppies are fit to breed, only that we make no such guarantees.
DO YOU GUARANTEE ADULT SIZE, WEIGHT, COLOR, OR TEMPERAMENT?
NO, weights given for puppies full grown are estimates only, and we do not guarantee adult size, adult weight, adult coat color, or temperament. There are too many factors involved in a dogs adult size, weight, coat color, and temperament to make any type of guarantees in this regard. For example a dogs adult weight is determined by: genetics, quality of feed, proper nutrition, proper exercise, environment, and the dogs health. When we estimate a puppies adult weight, we are basing our estimate on the weight of the perspective puppies parents.
DO YOU HAVE A WAITING LIST FOR FUTURE LITTERS?
YES, a $200 non-refundable deposit will get you on a list for future litters. Making a deposit will bind you to the Sale Agreement automatically & can be viewed on the Sale agreement webpage.
HOW DOES THE LIST WORK?
It's simple, we have a separate list for each litter that is due. For example: If we have more than one expectant litter of Boxers, then there will be a list for each litter of Boxers due. The first person to make a deposit is first on the list, and gets first pick of that litter. The second person to place a deposit gets second pick, and the third person gets third pick and so on.
HOW DO I GET ON THE LIST?
The next thing to do would be to contact us by email by clicking the envelope at the top of the page, or call us at 660-734-0329. We will then inform you of puppies we have available now, and of any lists we have currently, and whether or not we are expecting any litters soon.
WHAT SUPPLIES DO YOU RECOMMEND WE PURCHASE BEFORE WE BRING OUR PUPPY HOME?
We recommend getting the following items for your new puppy. These items can be purchased from your local pet store.
***Exercise Pen
***Crate Training Kennel
***Crate Bed
***Food & Water Bowl
***Nutri-Cal
***Pro Pac Puppy Food
***Puppy Treats
***Brush & Comb
***Puppy Shampoo & Conditioner
HOW OFTEN DO YOU FEED YOUR PUPPIES?
All of or puppies have automatic feeders that dispenses feed whenever the puppy is hungry. We recommend that food and water be available at all times so your new puppy can eat and drink whenever he/she wants to whether he is in the crate or out on the floor playing. We have found that this works the best, prevents over-eating, and promotes good health. See our Helpful Information page for more details.
WHAT DO YOU FEED YOUR PUPPIES?
We feed our puppies Pro Pac Performance Puppy Food (purple bag). This is a high quality feed high in protein. See our Helpful Information page to find out where to purchase this feed.
WHICH IS MORE PREFERABLE, A MALE OR FEMALE?
Dispositions should never be determined by the sex of the puppy! You must look carefully at the individual puppy and choose. We can provide you will all the information necessary to pair the perfect match. We hate to see people pick a female because they want a female, especially over little male would really match the families personality better. Pick on personality...Not sex!
WHAT IS THE LIFE EXPECTANCY OF A BOXER DOG?
The life expectancy of a dog varies by breed, but on average a Boxers life expectancy is between 7-12 yearsof age. With proper diet and a healthy environment any Boxer dog can live much longer.
DO YOU DOCK THE TAILS OF YOUR BOXER PUPPIES?
Yes, we dock all of our Boxer puppies tails when they are between 3 & 5 days old.
WHEN IS A PUPPY CONSIDERED SOLD OR RESERVED?
We shall consider a puppy sold only after a deposit has been received. We cannot hold puppies for anyone, nor can we guarantee puppies to anyone with out first receiving a deposit.
PAYMENT QUESTIONS
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We accept PayPal, Cashiers Check, Money Order, Wal-Mart Money Gram, and Western Union as forms of payment. We do NOT accept cash in the mail or personal checks.
DO YOU ACCEPT CREDIT CARDS?
YES, we now accept credit card payments paid through PayPal. Should you not have a PayPal account set-up, it is very easy to do so.
ARE YOU PAYPAL VERIFIED?
YES, you can feel more secure ADOPTING a puppy from us online because we are PayPal Verified.
IS THERE A FEE FOR PAYING WITH A CREDIT CARD?
There is a low 3% transaction fee. This fee is a PayPal fee for credit card payments. All other forms of payment including PayPal through your checking account will not require the extra 3% fee.
ONCE WE PLACE A DEPOSIT, IS IT REFUNDABLE?
Half of the total sale price will be considered a non-refundable deposit. The total sale price is the puppy price plus shipping costs.
The deposit is non-refundable should you decide for any reason, or become unable to fulfill your commitment in finalizing the sale of your puppy.
Should you place a deposit to get on a list for an expectant litter of puppies; and when the litter is born there fail to be a desired puppy because you are looking for a specific color, or sex, or for any reason not listed etc.; or should the mother turn out to have a false pregnancy, or not have any puppies at all for any reason; then your deposit will be moved to another list for a future litter, and you shall be entitled to the next available puppy.
However, deposits or the full puppy purchase price (providing you have paid in full) are 100% refundable in the event that something happens to your puppy while in our care, or we are unable to ship/deliver your puppy to you due to a failed Veterinary examination.
The answers to these questions are ACES Gold Star Boxer policies and are subject to change without notice. This page was last updated: December 5, 2007
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